Customer 360
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
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Industry-specific CRM / ERP and business management
Translation & Language Services Custom Software
Enterprise software solutions for Translation & Language Services, built around your team, workflow and reporting needs and managed from one centre.
18Translation & Language Services
8Recommended module architecture
Recommended module architecture
Translation & Language Services — Recommended module architecture
Modules selected for your needs work together on shared customer, product, finance and operations data.Quotations
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Projects
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Tasks
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Supplier Scorecard
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
File Management
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Invoices & Accounts
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Customer Portal
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Sarman 360 screen experience
See the screens your team will use.
Access data securely anywhere through desktop, tablet and mobile-friendly interfaces.
Real Sarman 360 screenCustomer 360
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenQuotations
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenProjects
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenTasks
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenSupplier Scorecard
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenFile Management
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenInvoices & Accounts
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Real Sarman 360 screenCustomer Portal
Modules work on the same data; each record is created once and moves through the relevant teams and processes.
Industry workflow
Move seamlessly from record to management.
Translation & Language Services · Quotes · Operations · Suppliers · CollectionCustomer 360
Create the record
Start the customer, product, request or work record in the central system.
Quotations
Plan and assign
Set responsible teams, deadlines, approvals and priorities.
Projects
Run operations
Office and field teams update the same record.
Tasks
Measure and improve
Monitor performance, costs and bottlenecks with live reports.
Integration capability
Works with the systems you already use.
✓ E-Invoice and E-Archive✓ Online payments and 3D Secure✓ SMS and notification services✓ Cargo and delivery systems✓ Banking and payment services✓ Custom API connections
APIERPCRMWEBTangible management results
Translation & Language Services · Tangible management results
Reduce repeated data entry and operational errors.
Make authority, approvals and responsibilities visible.
Track processes with real-time reports.
Expand modules and integrations as needs grow.
Let’s analyse your industry together